Frequently Asked Questions

Product

In the event that you have received a faulty product, please contact us directly - shop@sharks.com.au or 

0416 464 637 - and we will organise a refund or repair. 

Shop

Sharks Store is located at Sharks at Kareela, 1 Bates Drive, Kareela NSW 2232, down near the Golf Pro Shop. 

Shipping costs are as below:

Australia:

Express Post (1-2 Business day delivery): $20

Parcel Post (2-3 Business day delivery): $12

International:

International parcels cost $50. Standard postal weight restrictions apply. For more information regarding international post please email shop@sharks.com.au

You can track your order via the Sharks Store. You will receive a tracking number via email when your order is ready to be dispatched. This tracking number can then be searched and tracked via the Australia Post website.

If you require any other details your parcel please email shop@sharks.com.au

Please contact the Sharks Store via phone on 0416 464 637 or 1300 SHARKS (1300 742 757)

Shipping

Please refer to 'Returns & Exchanges' at the bottom of this web page.

TRADING HOURS

Easter Trading Hours- Closed Good Friday, Easter Sunday and Easter Monday

  • Monday : CLOSED
  • Tuesday to Friday: OPEN 10am to 2pm
  • Saturday: OPEN 10:30am to 2:30pm (Easter Saturday)
  • Sunday: CLOSED
  • Public Holidays: CLOSED

 

STORE LOCATION
Sharks @ Kareela
1 Bates Drive
Kareela, NSW 2530


Call us

Sharks Store is available during trading hours. Tuesday to Saturday 10am to 2pm. 

0416 464 637
or 1300SHARKS (1300 742 757)

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