Oscar Wylee FAQ
Oscar Wylee FAQ

PAYMENT

What forms of payment do you accept in-store?

For in-store purchases, we accept Visa or Mastercard, and Afterpay.

If you have a private health fund, we can claim directly on your behalf, and you will only need to cover the gap. Make sure you have your private health fund card with you when you order. If you do not have your card, you will need to pay the total and claim back from them.

We currently offer Afterpay in-store only.

What forms of payment do you accept online?

For online purchases, we accept Visa, Mastercard, and Zip.

For more information on Zip, read the Zip FAQ.

Purchase a Gift Voucher.

Is it safe for me to use my credit card information on your site?

Yes. We understand that the safety of your personal information is of utmost importance to you. We use various electronic and physical security measures to ensure your data is protected from unauthorised access. Oscar Wylee uses Secure Sockets Layer (SSL) technology to provide you with the safest shopping experience possible. SSL technology is used to encrypt sensitive information such as passwords and credit card numbers when transactions take place.

I have seen coupons online with discounts. Do you accept these?

We do not offer discounts through third party sites. If we have a promotion, we will contact you via our mailing list or post on social media so you get the best deals available.

What’s included in the price of my glasses?

All of our optical glasses come standard with custom-cut lenses that include high-quality anti-scratch and a UV-proof coating as standard.

Every pair of Oscar Wylee glasses comes with a hard case and a cleaning cloth.

Why are your prices so low?

As an independent company, we’re able to deliver designer quality eyeglasses at an exceptional price because we cut out all the middlemen.

The vast majority of higher-end fashion brands do not design or manufacture their own eyewear. Instead, they sell the licensing rights to a couple of large companies that do all the work for them. After the production phase, and licensing fees have been paid, these companies then on-sell the branded glasses to optical shops at an exorbitant price. Following this, optical shops multiply the cost several times before selling them to you.